Tasting Room Associate (Spokane South Hill)

Tasting Room Associate (Spokane South Hill)

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Position summary

Winescape is excited to offer a rare opportunity to join our team. We are looking for an enthusiastic and hard-working team player to work part time in our tasting room. The ideal candidate is a people-person who has hospitality experience and is goal driven and detail oriented. Open since 2017, Winescape is a 2,000 case/year production winery and tasting room located on a rural farmstead on Spokane’s South Hill. Winescape is highly regarded for exceptional wine as well as a ‘get away from it all’ pastoral site just 7 miles from downtown.

Description of position

• Works Friday through Sunday afternoons. Assists at additional hospitality events as needed.

• Opens and closes the winery business day per protocol.

• Greets tasting room guests. Pours tastings and engages guests to promote a positive impression of Winescape.

• Describes wines, appellations, and unique aspects of each varietal and blend.

• Accurately handles routine transactions, including cash and point of sale purchases. Accounts for daily sales; returns, discounts, etc. Participates in inventory reconciliation.

• Performs or delegates tasks to maintain tasting room cleanliness.

• Inputs tasting room data and ensures that customers are properly entered in POS system.

• Able to increase or decrease work pace during busy and slow work times.

• Delegate tasks as appropriate and assists with training new employees.

• Assists with processing and dispensing wine club transactions.

Required qualifications:

• A passion for wine and customer service.

• Professional, warm and welcoming in personal style. Excellent interpersonal communication skills.

• Able to work weekends and some holidays.

• Able to lift 30+ lbs. consistently and stand for extended periods of time.

• Has a valid Washington MAST (Mandatory Alcohol Server Training) card or be able to obtain one within 72 hours.

• Meets basic proficiency in Microsoft Word, Excel, and POS systems (Active Club preferred).

• Able to work independently with ability to multitask tasting room needs and administrative duties. Initiates other work tasks during slow times.

• Keen attention to detail and strong organization skills. Ethical conduct in business transactions and business-related communications.

• Must be 21 years or older.

Preferred Qualifications:

• Prior experience in wine hospitality, wine making, wine distribution, and/or wine education.