Reception/Administrative Assistant (Spokane Valley)

Reception/Administrative Assistant (Spokane Valley)

15 Jul 2024
Washington, Spokane / coeur d'alene 00000 Spokane / coeur d'alene USA

Reception/Administrative Assistant (Spokane Valley)

Vacancy expired!

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Under the direction of the Scheduling Coordinator, the Office Billing Coordinator and Bookkeeping, this person will work with office staff to assist in various office duties on proprietary software, Microsoft Office and Publisher, to provide services that includes: answering phones, customer service and scheduling.

Duties:

First point of contact for office phone coverage

Assist with quarterly company newsletter (Publisher)

Review and distribute all voicemail as needed

Troubleshooting customer inquires, directing calls to correct personnel

Assisting colleagues by printing and organizing managing all filing

Assist schedulers with updating scheduling boards

Assist with reviewing/creating work orders pulled and dispersing to correct office staff for billing

Answer customer scheduling questions and update schedule according to customer needs

Ensure needed maps and backup information are sent and available for jobs

Providing technicians with customer information as needed

Request of permits and 811 calls

Assist with call log maintenance

Check email daily, filing, faxing and mailing preparation

Update routes, scheduling, maps and books

Position Requirements:

2 years professional experience as an Administrative Assistant

HS Diploma or GED

Proven history of excellent attendance

Proven history of excellent Customer Service Retention skills

Working knowledge of office equipment, like printers and fax machines

Proficiency in MS Office (MS Excel and Publisher, in particular)

Excellent time management skills and the ability to prioritize work

Attention to detail and problem-solving skills

Excellent written and verbal communication skills

Strong organizational skills with the ability to multi-task

We offer competitive pay, insurance benefits (including 2 tiers of medical, dental, vision and life) after 60 days, PTO and a fun work environment. Schedule is typically Monday through Friday, 7:00am to 3:30pm.

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