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Guestroom Attendant
Is “YES” your favorite word? Are you full of enthusiasm and immensely determined to create an authentic and exceptional WOW moment at every threshold? If so, join us!
THE ‘OMG!’ CULTURE
Own the Values. Make it Fun. Get it Done.
Tucked away in the charming Bavarian town of Leavenworth sits the enchanting Icicle Village Resort. Minutes away from the picturesque and bustling Front Street, this resort offers 160 guest accommodations including hotel rooms, suites, and condominiums. With the majestic Cascade mountain range as your backdrop, this property includes over 9,200 square feet of event space including an outdoor tented garden. Guests can also enjoy onsite dining at JJ Hills Fresh Grill, serving dinner seven days a week. Whether it is summer, winter, or any season in between, Icicle Village Resort provides guests with an abundance of daily and weekly activities such as mini golf, basketball, disc golf, indoor game room, and more. We bring people together. We inspire and empower our team to create exceptional experiences for our guests and phenomenal results for our property owners.
THE BRASS TACKS
Provide guests with professional, efficient, prompt, and courteous service.
Clean and maintain all guestrooms to property specific standards.
Clean and replenish designated number of rooms within assigned shift.
Maintain organization and supplies on housekeepers cart.
Check all rooms and report any damage, repair needs, or loss of supplies.
Monitors cleanliness of all public areas both inside and out on property.
Attends all mandatory staff meetings and training sessions.
Greets and warmly engages guests.
Complete tasks as assigned by Housekeeping Manager and/or General Manager
THE NITTY GRITTY
Minimum 1 year housekeeping or related cleaning experience preferred.
Knowledge of cleaning techniques/chemical applications a plus.
High school diploma or equivalent.
Desire to work in a fast-paced role
Previous experience in customer service roles is required to successfully perform in this position
THE PERKS
Eligibility of perks is dependent upon job status
Values Based Culture
Medical, Dental, Vision, Disability Coverage with Significant Columbia Contribution
Company Contributed HSA/ FSA Plan
Company Sponsored Life Insurance Policies
Employee Assistance Program
PTO Plan
401K Match
Team Member Outings
Diverse Work Group
“Columbia Cares” Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity/Inclusion)
Upward Mobility Potential
Discounted Lodging, Dining, Spa, Golf, and Retail
Third Party Perks (Movie Tickets, Attractions, Other)
Online Learning Platform
THE FINE PRINT
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Sincerity | Enthusiasm | Accountability | Respect | Creativity | Honesty