Vacancy expired!
GTC Technical Support in Wenatchee has an immediate need for a Technical Support Specialist.
Duties include providing exceptional customer service by screening incoming phone calls for first level email and internet connection problems for multiple companies, as well as solving problems for the customer in a technical support / help desk environment.
Multiple shifts available
24/7 Operation
Entry Level, technical support, customer service position
Qualifications:
Superior customer service skills
Excellent English oral communication, documentation, spelling & typing skills
Bilingual applicants encouraged to apply
Beginner level IT diagnostic skills
Strong commitment to learning new technologies
Proficient with PC and Mac operating systems
Basic understanding of network connectivity
High school diploma or GED
Further technical education preferred, but not required
Detailed training will be provided.
Please email your resume for consideration, or come by to fill out application.