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Direct Care Supervisor
Sunnyside Home Care Services
Internal/External Posting
Home Care Services Sunnyside is accepting applications for a full-time Direct Care Supervisor to provide office and on-site supervision of home care service delivery to clients. This position is responsible for sustaining successful client, provider and case manager relationships. (Any one position may not include all of the duties listed nor do the listed examples include all tasks which may be found in positions of this class).
Promote, establish and sustain successful working relationships with clients & their families, care providers, case managers, contractors, and communities.
Provide direct supervision of Home Care Providers. Duties include but are not limited to: recruitment and retention, new employee orientations, training assessment and facilitation, conflict resolution and corrective action, appropriate documentation and follow up
Maintain successful service delivery to include: assessment of appropriate care provider to client assignments, service scheduling and monitoring, service issue resolution documentation and follow up, service verification, workplace safety, teaming decisions and assessment of training needs
Assist with the on-call responsibility for the Service Office
Perform other job-related duties as assigned.
Qualifications
Required Minimum Qualifications:
Must be at least 18 years of age with an Associate Degree or equivalent experience
Two years home care or customer service experience
One year of general office experience
Supervisory experience is highly desirable
Bilingual preferred but not required (English/Spanish)
Must have acceptable criminal history background check and 3-yr driving record
Applicant must be able to perform critical client tasks as a substitute Home Care Provider
For a detailed job description & application visit https://www.seniorliferesources.org/careers
Application:
An SLR application is required. Resumes will not be accepted in lieu of an official application but may be attached as supplemental information.
Open until filled. First consideration will be given to applications received by Friday, September 4, 2020 at 5:00pm.
