Vacancy expired!
Under general supervision, oversees classes and events held during evenings and Saturdays at the Harman Center. Duties include building maintenance; responding to and resolving complaints and problems; setting up tables and chairs for events and activities; manning the front desk; cleaning and stocking designated facility areas; and directing guests to events/classes as needed.Work is performed with considerable latitude for use of independent judgment and is evaluated through direct observation, results achieved and customer satisfaction.
ESSENTIAL FUNCTIONS: Closes and secures the Harman Center on a daily basis. Opens and closes on Saturdays (and Sundays when needed). Keeps Recreation Program Supervisor, Recreation Leader, and Senior Center Assistant apprised of activities or problems at the center.
Serves as liaisons for the City of Yakima and the Harman Center and uphold the standards set forth. Assures order and safety at the center at all times. Receives complaints, investigates as appropriate and resolves problems whenever possible and appropriate. May encounter irate, discourteous customers; may eject guests damaging property or causing safety hazards for other guests. Involves supervisory personnel or local law enforcement as necessary. Issues emergency closures, clears the building and contacts proper authority when necessary.
Maintains building by cleaning and stocking areas in center when needed and ensures adequate supplies of restroom materials. Picks up litter and general clean-up of exterior when needed.
Answers questions pertaining to re: classes, events, and trips or direct them to the phone number of the person(s) in charge of that program. Ensures guests needs and interests are addressed courteously, politely, and professionally. Evaluates program and services effectiveness and may suggest improvements.
Assists Senior Center Assistant with keeping inventories by listing items when they become low.
Requires regular and reliable attendance.
Performs other related duties as assigned.
Knowledge of safety practices and procedures. Ability to enforce various rules, regulations, and procedures; work with the public in a pleasant and courteous manner; work independently with limited on-site supervision; communicate effectively orally and in writing and to understand a variety of technical and safety materials.
PHYSICAL DEMANDS: Work requires frequent standing and sitting for excessive periods. Occasional bending/stooping/kneeling. Occasional heavy work includes lifting and carrying up to 50 pounds. Occasionally ascends/descends stairs, ladders and other inclines while maintaining balance. Constant use of all senses including feeling/talking/hearing/seeing while performing duties and while communicating with co-workers, general public, and completing all tasks as assigned. May work alone or with others. Must be able to distinguish color and maintain long-term and short-term memory. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
May be available to respond to emergencies with minimal notice. Will be required to take coffee and lunch breaks on site. May be the only employee on-site.
LICENSES, REGISTRATIONS, AND/OR CERTIFICATES: Must possess and maintain a valid Washington State Driver's License and a Basic First Aid/CPR certificate within six months of employment.
MINIMUM CLASS REQUIREMENTS: Any combination of education or experience equivalent to completion of high school and six months of customer service or public work.
Temp Position - 866 hrs/year
