Junior Management Analyst

Junior Management Analyst

14 Sep 2024
West Virginia, Arlington 00000 Arlington USA

Junior Management Analyst

Vacancy expired!

Job Description

ANALYGENCE is hiring a Junior Management Analyst - Knowledge Managementto join our team supporting DHS CISA ISD. A division within CISA, the Infrastructure Security Division (ISD) is the lead organization responsible for implementing the National Infrastructure Protection Plan (NIPP) partnership and coordinating national programs and policies on critical infrastructure security and resilience.

  • Ensure that existing SharePoint end-user development remains available and support end-users on configuration.
  • Develop, implement and conduct training, to include specific learning objectives based on administrator, member and visitor roles, for the workforce to include classroom/hands on training, web-based training, and recorded webinar and train
  • Providehelp desk support for personnel, including access control and technical support requests. Requests from personnel shall be responded to within 8 business hours from the time they are received.
  • Partnering to gather requirements for business process automation and technical tools development for KM and SharePoint based initiatives.
  • Create SharePoint or CRM based workflows to automate the most critical and / or frequently utilized business processes.
  • Develop and report onkey performance metrics to measure success of KM efforts and identify gaps and requirements.
  • Load data into SharePoint and pull content from the back end to store in SharePoint pages so that information can be accessed.
  • Assist to define and develop solutions to collect, organize, store and share information across the organization.

Qualifications

  • Experience as a Knowledge Management Specialist
  • Bachelor’s Degree in Information Management, or related discipline
  • Strong attention to detail and organizational skills.
  • SharePoint development experience
  • Excellent communications skills

Additional Information

ANALYGENCE is committed to hiring and retaining a diverse workforce.We are proud to be an Equal Opportunity/Affirmative ActionEmployer, making decision without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

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