Vacancy expired!
Are you the type of network analyst who will tenaciously track down and solve an incident, whether by solving it yourself or involving others? Does it make your day to know your customer's needs were taken care of? If so, this may be a great fit for you!
As a NOC Analyst at Allied Telecom, you will serve as first line of defense for monitoring and management of all Allied core, distribution, carrier last mile and customer premise voice and data installations across the Allied’s network. The NOC Analyst is responsible for researching and documenting various mitigation strategies and must maintain current knowledge of deployed technologies and their significance to customer operations. The NOC Analyst must be able to prioritize remediation of issues in a 24 x 7 network operations center. Perform basic system administration tasks such as network/system troubleshooting, patching, and utilizing scripts to automate repeatable tasks. In addition to network surveillance and management responsibilities, the NOC function also serves as an escalation point from our Customer Care organization.
Key ResponsibilitiesApplicants who do not adequately complete the screening questions, will not be considered for this role.
All your information will be kept confidential according to EEO guidelines.