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OverviewDon’t just work. Work Happy.A career in gaming? At Hollywood Casino Charles Town we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.An individual could be successful if they possess the following.Your daily responsibilities includeSUMMARYProvide bottled beer service to the Sports Book area.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Exceptional customer service to patrons at all times.Must adhere to concessions and beverage policies.Serve patrons bottled beer upon request.Collects money for drinks served.Arranges bottles and glasses to make attractive display.SUPERVISORY RESPONSIBILITIESThis position does not have supervisory responsibilities.To be successful in this position it will require the following skill setQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEHigh school diploma or general education degree (GED).1 to 3 years customer service experience.Food & Beverage Experience Preferred.LANGUAGE SKILLSAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.REASONING ABILITYAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.CERTIFICATES, LICENSES, REGISTRATIONSMust qualify for licensing with the West Virginia Racing Commission.Must be able to obtain proper Food Handler Certification.OTHER QUALIFICATIONSPHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and risk of electrical shock. The noise level in the work environment is usually moderate.Something to leave you withPenn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.Now that you have read about who we are, here is your opportunity to see what we're about!Equal Opportunity EmployerCasino Property Hollywood Casino at CharlesTownPosition Type Regular Full-Time
