AT&T Customer Service Representative (Huntington, WV)

AT&T Customer Service Representative (Huntington, WV)

04 Mar 2024
West Virginia, Huntington-ashland 00000 Huntington-ashland USA

AT&T Customer Service Representative (Huntington, WV)

Vacancy expired!

Listen closely - we're dialing you in to something huge. Inside our Call Centers, you have the chance to be our voice, solving customer issues and connecting them to the latest and greatest in tech. In return, we'll set you up with a career with so much potential, it's off the hook.

Join us as a Customer Service Representative in our area stores.

You'll receive 50% off your AT&T wireless service and discounts on other AT&T products and services (i.e. DIRECTV, WIFI, etc).

Add to all that a full benefit package, including medical, dental, vision, 401(k), tuition reimbursement, paid time off, and work/life resources.

What you'll do:

Answers inbound call from customers with billing issues, technical issues, or general questions regarding service.

Assists customers questions and concerns on all products and services offered by the Company through research and resolution using various tools and systems.

Handles telephone and face­-to-face customer contacts.

Coordinates with all sales channels for retention efforts on existing customer base.

May sell all products and services offered by the Company.

May help collect past due balances or take payments from customers who have been disconnected.

Processes credit applications and activates service.

Maintains appropriate records, prepares required reports, and updates customer accounts.

Performs other duties as assigned by management.

APPLY ONLINE TODAY: http://work.att.jobs/oa8

© 2019 AT&T Intellectual Property. All rights reserved. AT&T, AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. AT&T fully considers all qualified applicants including those with a criminal history.

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