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Why work for Alorica Marietta?Simply put, we want to make lives betterâ¦one interaction at a time and to do that, we need the very best people to join us.* We offer competitive wages of $12/hr during training and $12.50/hr once training is complete.* We offer the opportunity to work from home once you have completed training and meet performance requirements.* Overtime opportunities are available to increase your income.* Monthly bonuses just for being amazing at what you do.* Bonuses in every paycheck when you refer friends and family for employment with Alorica.* Full time hours. Yes, that's right, a consistent 40 hours a week.* Potential for part-time hours further in your career if you seek to balance work with education or other life goals.* Medical, dental, financial planning, pet insurance and tuition reimbursement benefits, for you and your family, just to name a few.* Paid time off for work and life balance. We think you should enjoy time away from the office.* Retirement planning options (401(k)).* Access to merchant discounts as an Alorica employee.* We promote from within 71% of the time company wide.* Employee programs supporting employment, community outreach, corporate leadership, training and development, education assistance, & mentoring.Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed â because when youâre at your best, thatâs when weâre at our best.Job Summary:Are you a problem solver who likes to make life better for others? As an Inbound Customer Service Representative, you will provide exemplary customer service, over the phone, offering solutions and answering questions about a product or service. You will be an advocate for our customers, showing compassion and putting yourself in their shoes to calmly resolve and de-escalate customer concerns. You can grow your career path into a work at home opportunity once you complete 6 months of paid training at our state of the art call center located in The Battery at SunTrust Park. Home to the Atlanta Braves Major League Baseball team, enjoy The Battery' s beautifully designed streetscape with thriving social and professional hub of entertainment and retail while you train to take your career to the next level and become an Alorica Work At Home Advisor. As an At Home Advisor you will be able to continue your Alorica career from the comforts of your private in home office.ÂYouâll literally be the voice of our client brand, and a positive relationship between our clients and their customers will start with you. So only the awesome need apply.ÂJob Requirements* First and foremost, you need a positive attitude and a natural willingness to want to help others* We would love it if you have Inbound call center or customer service via phone experience, but we can train the right people* We require you are flexible in accepting a set schedule during our operating hours of 6am â midnight Monday â Sunday.* We need you to be willing to work holidays when they fall within your assigned schedule* We need your confident familiarity with current technology including computers, tablets, Smartphones and other cellular devices* We also require that you meet the Work At Home requirements listed below as once training is complete all work will be conducted from your home as a Work At Home Advisor.* 18 years of age or older* High School Graduate or GED required* Ability to pass a background investigation and drug test* Ability to complete a pre-employment behavioral assessmentWork at Home Requirements* Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.* You must have a fixed location to conduct your work as this position is not portable.* Your Work At Home office must have a door that closes to insure a distraction free environment from noise created by other parties.* You will be required to provide 4 pictures of the area in which you intend to conduct your home office work space.* Alorica will provide all the equipment you need to conduct your work. You will only need to provide an Internet/Broadband Internet Connection â DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections.* Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 5 Mbps and minimum upload speed of 1 Mbps. You can obtain proof through a speed test at www.speedtest.netAbout Alorica:Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.Click Here To Apply!
