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Car Insurance - Telesales Assistant Manager
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Car Insurance - Telesales Assistant Manager
Car Insurance - Telesales Assistant Manager
24 Nov 2024
West Virginia
,
Westjakarta
00000
Westjakarta
USA
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Car Insurance - Telesales Assistant Manager
Vacancy expired!
Job Description
Manage overall operation on the call center and logistics
Strategically hire, train, and manage Operation teams
Implement and refine process and procedures to improve overall operations and meet SLA’s
Partner with product team to determine how technology help to streamline day to day operation.
Previous experience managing and optimizing call center and logistics is highlyproffered.
Analyze key operations metrics to determine KPI and SLA for operation team.
Qualifications
5+ years of Telesales Experience in Car Insurance
Experience hiring and developing a telesales and logistic team.
Experience coordinating projects &campaignsacross teams.
Ability to multitask and execute in a fast-paced, team-oriented environment
Strong analytical skills. Proven ability to review detailed data and produce meaningful analysis
Strong problem solving skills and ability identify root causes
Working knowledge of medium-large operations in bank or insurance call center
Bonus Points: Experience in managing large scale operation teams either in bank or insurance call center
Job Details
ID
JC6069984
State
West Virginia
City
Westjakarta
Job type
Full-time
Salary
N/A
Hiring Company
Cermati.com
Date
2020-11-24
Deadline
2021-01-23
Category
Et cetera
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