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⢠Greet and welcome patients as soon as they arrive at the office
⢠Direct patients to the appropriate treatment room
⢠Answer, screen and schedule appointments
⢠Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
⢠Provide basic and accurate information in-person and via phone/email
⢠Receive, sort and distribute daily mail/deliveries
⢠Maintain office security by following safety procedures and controlling access via the reception desk.
⢠Order front office supplies and keep inventory of stock
⢠Keep updated records of patients information and collecting payment
⢠Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Requirements
⢠Proven work experience as a Receptionist
⢠Proficiency working with computer
⢠Hands-on experience with office equipment (e.g. fax machines and printers)
⢠Professional attitude and appearance
⢠Solid written and verbal communication skills
⢠Ability to be resourceful and proactive when issues arise
⢠Excellent organizational skills
⢠Multitasking and time-management skills, with the ability to prioritize tasks
⢠Customer service attitude
⢠High school degree; additional certification in Office Management is a plus
