I am seeking an experienced technical support professional for a high-level consulting role with one of our clients here in the Madison area. They will be responsible for supporting Executive Teams and Board of Directors, providing white-glove support, while also providing consulting for process/methodology improvement for their support team.
This position is going to be a 1-year contract with commensurable compensation for well qualified individuals, and health, dental, and vision insurance benefits will be available after a 12-14 week eligibility period.
This position will be expected to start in early April, and will be on-site here in Madison with safety guidelines being strictly followed.
Ideal candidates will have experience in a management or director-level role, providing white-glove support for C-level leadership and experience providing process improvement/change for more effective and efficient technical support environments.
Excels in soft skills that must include communication skills, problem-solving skills, flexibility/adaptability, interpersonal skills, teamwork and leadership skills.
Experience in technical support for VIP staff (C-Level, Senior VP, Board Members, etc.)
Update and improve Standard Operating Procedures for this position
Train current technical support staff on working with Executive Team
ADPII clearance required
Position will be onsite at Madison campus (even during COVID)
For any questions or to apply, send your resume to
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
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