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Receptionist, Clerical & Inside Sales Position
One Source Imaging is a leading provider of office supplies & equipment â specializing in desktop printers/copiers and all of the related supplies such as ink & toner cartridges. Weâre located in downtown Eau Claire and have been in business since 1986.
We are searching for an Office Assistant. This person handles the full customer experience, including taking calls, processing orders, inventory control, and handling inquiries. The ideal candidate will also enjoy conversing with customers to identify additional ways we can serve them. All selling is done conversationally & relationally, without scripting, with the goal of providing the best products & service at a competitive price, resulting in a win-win for everyone!
This is an entry level position for a friendly person with a welcoming telephone presence who prides themselves on providing excellent customer service, having an eye toward uncovering customer needs, and providing solutions. Attention to detail, including accuracy and consistent self-motivated follow through with customer requests, is critical to your success.
Great features of this job:
* Be part of a small office team, where each person pulls their own weight yet also assists one another
* Ability to contribute to a retirement plan in addition to company contributions
* Paid holidays and vacation days
* Weâre open only Monday â Friday 8 am to 5 pm!
A few more specifics:
* Process and schedule orders, returns, and service appointments.
* Utilize QuickBooks for orders, receipts, credits, inventory control, and pricing
* Make customer service decisions and handle inquiries promptly
* Perform a variety of daily activities such as answering calls, greeting customers (low volume walk-in traffic), and processing paperwork
To be successful at this job youâll need to:
* View the customer as your first priority
* Reprioritize as needs change and as deadlines approach; ask for help if help when needed
* Effectively communicate details both verbally and in writing, including using proper grammar and spelling
* Learn and use computer software effectively, including reasonable two-handed typing skills
* Desire to be a team player and enjoy working with fellow team members!
To learn more about One Source Imaging or to apply please visit our website at www.1sourceimaging.com and click the Careers tab. Interested? Email an introductory note or letter along with your resume to... march2019 @ 1sourceimaging.com -Please include an expected pay range and any reference information available.