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United Alloy, Inc. (UAI) is a custom metal fabrication and powder coating company and ISO 9001:2008 certified facility. We primarily focus on manufacturing diesel fuel tanks for the power generation industry; we are the preferred designer, manufacturer, powder coater of certified metal tanks, skids, frames, trailers, chassis and related products crafted to world-class quality standards in strategic partnerships with Fortune 500 OEM customers.United Alloy’s goal is to continually improve processes, products, and services by investing in technology and key personnel. Our total quality management system emphasizes continuous improvements, defect prevention, use of statistical methods and continuous learning to increase knowledge and skill levels of all employees.United Alloy encourages their leaders to utilize their talent and creativity within a diverse, inclusive, innovative and empowering environment.This position preps and assembles fabricated components and materials in conjunction with customer quality requirements and United Alloy manufacturing philosophies. Performance, quality preservation, organization, and efficiency are essential.REPORTS TO: IT Systems SupervisorSALARY: $31,000 - $44,000 SUMMARY:This position maintains and supports the day-to-day operation of all enterprise level systems to ensure stable operation of the network, software and hardware systems. Additionally, will work with support technician(s) to troubleshoot and diagnose end user computer troubles.QUALIFICATIONS:
High School Diploma and 1-year technical college formal prep minimum
Must be knowledgeable in programming methodology, computer software, report generation methods, data communication and transaction based processing
Ability to work independently and has exceptional problem solving skills
Excellent interpersonal and analytical skills
Must possess effective written, verbal and oral communication skills
The ability to maintain confidentiality of sensitive information
KEY RESPONSIBILITIES:Primary Duties:
Installing, configuring, diagnosing, upgrading and maintaining all corporate hardware, software, phones, security cameras and equipment while ensuring its optimal performance
Oversee the support and training of end-users and is performed in a timely manner with regards to all technology related issues by the IT Department
Available to assist during all hours of the day and occasional weekends. On-call availability essential part of supporting end user requirements
Ensures that accurate records of maintenance, installation and licensing documentation are maintained
Coordinate and arrange third-party assistance in a cost-effective manner
Provides support to intranet and Internet maintenance and developments
Insures the system is secure and the network is filtered
Assist IT Systems Supervisor in defining, auditing, implementing and documenting the custom utilities and reports as requested and created by the JobBoss Custom Solutions team
Perform all other duties as assigned
Maintain a reliable and functional IT Network including updated and maintained hardware and software to ensure optimal system performance
COMPENSATION & BENEFITSPosition levels within United Alloy are based on skill set | Hourly compensation is based on experience Tuition reimbursement assistance for experienced employeesCompetitive benefits package: Health, Dental, Vision, 401K, STD, LTD, Tuition Reimbursement Several bonus opportunities to earn THOUSANDS of dollars, including the Employee Loyalty Program, Referral Program, Perfect Attendance Program and more
