Site Support Engineer

Site Support Engineer

04 Apr 2022
Wisconsin, Kaukauna, 54131 Kaukauna USA

Site Support Engineer

Vacancy expired!

VDart Inc is the leading global provider of digital solutions, products and talent management company providing digital technology solutions in Automotive, Manufacturing, Energy & Utilities and Healthcare Industries. Led by a strong global team located across 10 countries including USA, Canada, Mexico, Brazil, UK, Japan, Australia & India. We are currently accepting applications from staffing firms for our Preferred Partner Program, where we align niche staffing firms with specific verticals based on their strengths. To apply, please visit:

Role: Site Support Engineer
Location: Kaukauna, WI
Onsite from day 1

Looking Field Support Engineer with SCCM experience.

Job Description:
Site Support Engineer

  • The End User computing personnel will be responsible for managing day to day operations of IT Workplace Service at customer premises
  • The Desktop Technician role is to provide a single point of contact for end users to receive support and maintenance within the organizations desktop computing environment
  • This includes installing diagnosing repairing maintaining and upgrading all PC hardware mobile devices video conferencing and other IT equipment to ensure optimal workstation performance
  • The person will also Desktop Support Install upgrade support and troubleshoot XP Windows and Microsoft Office and any other authorized desktop Laptop applications
  • Performs general preventative maintenance tasks on computers laptops printers and any other authorized peripheral equipment
  • Customize desktop hardware to meet user specifications and site standards
  • Develop trends by monitoring and analyzing incoming calls tickets problems and support requests
  • System Application Network Support Install upgrade support and troubleshoot Enterprise Applications hosted on Windows OS Ensure desktop computers interconnect seamlessly with diverse systems including Coordinate Troubleshooting network connectivity in a LAN WAN environment
  • Requesting and coordinating vendor support Working knowledge of WAN MPLS and related WAN technologies
  • Operational Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Administrator
  • Troubleshoot problems associated with network connectivity and workstation hardware software
  • Use appropriate tools and methodologies to load copy and customize operating system configurations for deployment
  • Provides backup support and assistance to the Network Administrator as needed

Key Skills: Field Support, Site Support, Windows, SCCM, Network Support, LAN, WAN, Desktop Support, End User Support, PC, Hardware.

Referral Program: Ask our recruiting team about how you can be a part of our referral program. If you refer a candidate with the desired qualifications and your candidate accepts the role, you can earn a generous referral fee. We want to hire the best talent available and are committed to building great teams and partnerships.

We are Equal Employment Opportunity Employer.

VDart Inc
Alpharetta, GA

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