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For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)Assists in the maintenance of all
aspects within the Clinical Operations Department and monitoring of all tasks
completed. Supervises the Clinical
Operations staff to ensure that productivity and quality standards are met and
acts as a resource regarding regulatory standards and departmental
processes. Monitors LHI policy adherence
and performance evaluations and assists in the reporting and planning of
department goals.
Administer department policy and procedures to include: handling employee issues, monitoring PTO and overtime, timesheet approval, assisting with interviewing, oversight of new hire orientation and routine departmental tasks.
Supervises Clinical Operations staff to ensure that productivity and quality standards are met.
Run queries and analyze data to determine best utilization of departmental staff resources in relation to work volume and skill sets of staff.
Communicates productivity status and departmental concerns to Manager and provides input for recommended changes.
Recommends process flow changes when needed.
Acts as a resource to Clinical Operations staff regarding regulatory standards and ensures adherence to regulations and contractual requirements.
Identifies need for and assists with development of training and updates for all Clinical Operations staff.
Communicate, organize, delegate, and work cooperatively as a member of the Clinical Operations Management team to ensure goals/objectives of department are accomplished timely and within budget parameters.
Cultivates a positive environment while supporting team member growth.
Please Note: In order to be considered for this position, you must be able to obtain an SF86 Position of Trust which is only available to U.S. Citizens. Our Facilities Security Officer will initiate this process post-offer acceptance. Failure to obtain this will result in termination from this role.Required Qualifications:
AccreditedAssociate Degree in Nursing OR Bachelor of Science in Nursing Degree
CurrentWisconsin or compact state Nursing license or the ability to obtain one
1year prior supervisory or leadership experience OR a combination of education and experience
Proficientuse of computer
Databaseexperience
Mustpossess excellent verbal and written communication skills
Analyticalthinking skills
Mustbe able to problem solve in a fast paced environment, multitask, and meettight deadlines
Abilityto perform detailed work with high degree of accuracy
Equivalentcombination of education, experience and/or applicable military experiencewill be considered
Preferred Qualifications:
Militarybackground and familiarity with a production operation
Knowledgeof analyzing and reporting statistical data
CaseManagement experience
URAC/ISOexperience/knowledge
NationalCareer Readiness Certificate
Careers with LHI. Our focus is simple. We're innovators in cost-effective health care management. And when you join our team, you'll be a partner in impacting the lives of our customers, and employees. We've joined OptumHealth, part of the UnitedHealth Group family of companies, and our mission is to help the health system work better for everyone. We're located on the banks of the beautiful Mississippi River in La Crosse, Wis., with a satellite office in Chicago and remote employees throughout the United States. We're supported by a national network of more than 25,000 medical and dental providers. Simply put, together we work toward a healthier tomorrow for everyone. Our team members are selected for their dedication and mission-driven focus. For you, that means one incredible team and a singular opportunity to do your life's best work. SM
OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare’s support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment
