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Veyo is using its platform and app-based transportation services to reinvent the medical logistics world. Our company is using technology to pioneer new operational models to help make transportation more powerful and more reliable for the healthcare industry.
When you work at Veyo, you’re helping to solve one of the nation’s growing healthcare challenges ensuring patients get to and from their medical appointments, safely and on-time. We are using smart design and innovative technology to make patient transportation safer and more connected. In the process, we’re transforming the entire industry.
Primary Responsibilities:
- Maintain excellent attendance and punctuality
- Answer all incoming calls with approved scripting
- Be dependable, courteous, and like helping others
- Enter trip requests with accuracy
- Ability to navigate through multiple screens
- Proficient in online map systems
- Provide exceptional quality of service and assist all customers
- Answer all inquiry calls and research customer concerns
- Check eligibility for potential passengers and provide general information on services
- Stay current on all service policies, procedures and training updates
Ideal Candidate Profile:
- High School Diploma or equivalent
- Bilingual (Spanish) a Plus
- Minimum of two years customer service experience
- Six months of call center experience preferred
- Type (alpha numeric) 33 words per minute
- Exceptional computer navigational skills
- Computer experience required, including the ability to learn new computer programs
- Knowledge of the geographical area
- Strong listening and verbal communication skills
- Demonstrated teamwork and exceptional problem solving skills
Please apply by sending your resume via Craigslist or at veyo.com/careers.
