Helpdesk based on the following skills: Interview Process: Phone, Microsoft Teams Top Skills: 6 Years of Experience in the following: Technical skills:
Nice to have skills: Excellent oral and written communication skills, Analytical/problem solving skills Additional Details: Troubleshoot IT issues. Independently implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected. Ensures maximum issue resolutions in minimum time. Evaluates new information systems products or services, and suggests changes to existing products or services to better aid the end user. Requires at least 6 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Independently, performs a variety of tasks. A wide degree of creativity and latitude is expected. The successful candidate may have to undergo a drug test and background check.
Sincerely,
Swati Bhardwaj Digitek Software, Inc. 650 Radio Drive Lewis Center, OH 43035 Work: 6145263135 www.digiteksoftware.com
