Vacancy expired!
Which Wich Superior Sandwiches-Crew Members &/ or Shift leads
Choose Greatness We are looking for an individual with a fantastic personality who shows lots of “VIBE” whose high energy and sense of urgency is contagious. This role will be responsible for ensure all store standards relating to food production and customer service are adhered to on shift. This role will also assist in ensuring all menu builds, cash control and safety procedures are adhered to while on shift. The shift leader will provide outstanding customer service while complying with all company standards, ensure all assistance is provided quickly and proficiently to maintain company culture. This has the potential to be a development role to grow to the next level. Help support the management team in driving the team to be guest focused by focusing on the following behaviors: Be Fun. Be Clean. Be Right. Be Fast.
Essential Duties & Responsibilities:
Make happy people happier
Greet customers with energy and enthusiasm
Sample with a Smile
Exude the Vibe
Maintain great working attitude toward customers, responsibilities, and peers
Educate guests on Which Wich products and flavors
Fill orders with accuracy
Role model exceptional customer service
Role model all brand standards and procedures
Comply with established company policies and brand standards
Maintain proper hygiene and sanitation standards:
Ensure team members on shift maintain proper hygiene and sanitation standards
Ensure all County/City and State Health regulations are met and followed
Inventory Control:
Help maintain proper inventory
Ensure all food builds are made correctly and minimizes waste and shrink
Keep inventory storage areas Neat Clean and Organized
Maintain store cleanliness:
Ensure dining room; BOH; Kitchen and FOH is clean and safe
Ensure all guests areas are clean and safe
Keep bathroom area clean
Educate and role model store cleanliness standards and ensure they are met on an ongoing basis
BOH and (POS) Responsibilities:
Understand daily Point of Sale responsibilities; is responsible for cash management and safe security on shift
Understand necessary Back office reports and daily pulls
Manage staffing and sales on shift to meet store goals
Working understanding of currencies accepted
Ensure team is fun and friendly attitude during transactions
Understand and explain all current promotions to guests
Educate employees on in-store promotions and other marketing initiatives
Drive Store Sales Through:
Sampling
Promotions
Driving and encouraging repeat business
Encouraging team upsells
Team Development:
Maintain energetic and “A+” shifts
Encourage staff to exceed shift goals
Create and maintain a stable work environment and consistency in service offerings.
Communicate store sales goals to staff
Drive store sales goals
Role model proper behavior and upselling to team members
Keep open communication with management team regarding issues/gaps in procedures/ and customer service initiatives
Provide outstanding customer service on shift
Maintain a friendly and fun environment
Related keywords: mcdonalds, teen, fast food
