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Job Purpose
Since 1993, RMHC-Madison has been keeping families with sick children close to each other while they receive medical care at area hospitals. Through three core programs – the Ronald McDonald House, the Ronald McDonald Family Room at SSM Health St. Mary’s Hospital-Madison, and Ronald McDonald Care Mobile – we provide access to quality healthcare to thousands of families annually and ensure they have the support needed to fully participate in their child’s care.
RMHC provides a home-away-from home with comfortable rooms, meals and assistance for families travelling hours, even a plane ride away from their child’s medical care. We are committed to compassionate care for those we serve, those we work with and those we inspire. Each member of our team demonstrates our core values and is focused on the mission and families we serve.
The Volunteer & Operations Coordinator advances our mission by recruiting, training, orienting, and appreciating more than 120 volunteers to enhance the overall experience for families staying at the RMHC-Madison House. They will develop and implement strategies to support the unique needs of our families while building a compassionate, supportive, and positive environment by building relationships to promote volunteering through community events, volunteer fairs, and public speaking opportunities. This role also supports the operational needs of the organization including administrative duties as well as regular interactions with families including providing information, insight, and support.
The Volunteer & Operations Coordinator maintains effective communication and working relationships with staff, volunteers, families, and the community to maximize utilization of volunteers and promote volunteer programs. This individual must be both technically savvy and have a mature mindset to keep our volunteers engaged, appreciated, and accountable. Assists with overall program development, project management, strategic planning, and annual events.
Job Responsibilities
Volunteer Management – 80%
Operations Support -20%
The above statements are intended to describe the general nature and level of work being performed by the individual assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Ideal Characteristics
Qualifications
Preferred
Physical Demands and Work Environment:
These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Benefits
To support our teams and their families beyond the workplace, RMHC-M offers an outstanding benefits package including medical/dental insurance within 30 days of hiring, significant retirement contribution, and a first-rate vacation plan for work-life balance.
How to Apply
RMHC-M encourages applications from those with diverse background, including skills and life experiences., to apply even if all qualifications listed above are not met.
Interested candidates should send a cover letter, resume, and three references to The Employer Group via email (jobs(at)theemployergroup.com) by April 7, 2023. All materials will be kept confidential.
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
Schedule:
Ability to commute/relocate:
Work Location: One location