We are a law firm located in Middleton, WI that believes in helping our clients reach workable and creative solutions by providing outstanding service and relationship focused partnerships.
You are detail oriented, a team player, and customer service focused. At a shared front desk, your talents will contribute to our continued success as you serve clients and visitors by greeting, directing and announcing them appropriately along with the following duties:
Answer the phone with proper phone etiquette
o Obtain client/potential client information
o Transfer calls appropriately
Complete client intakes and maintain up-to-date client information database
Set up new client files
o Perform accurate and timely database searches (MSExcel)
o Create electronic files and directories
o Data entry for billing
o Prepare physical files make labels, assemble subfolders (MSWord)
Assist in administrative projects mailings, database updates, research, billing, filing (electronic and physical), accounting, and other items as needed
Provide back-up assistance as needed typing correspondence, dictation, copying, scanning, assembling documents, etc.
Schedule client appointments and conference rooms (MSOutlook)
Maintain reception area, conference rooms, and kitchen orderly and stocked
Experience in administrative role (1+ year preferred)
Ability to prioritize, multi-task, and have a high degree of accuracy with attention to detail
Excellent written (superior spelling and grammar) and oral communication skills
Customer service mentality
Excellent organizational and time management skills
Experience with MSOffice, QuickBooks, billing software or willingness to learn
Ability to work independently and with limited supervision
High school diploma/GED equivalent
Reliable transportation we are located near a bus line
Ability to maintain confidentiality and professionalism
Excellent verbal and written communication skills
Motivated team player
Flexible, but consistent schedule
Monday-Friday, between 8:00 AM-5:00 PM
Monday-Friday, between 8:00 AM-5:00 PM (1 hour lunch)
Subject to long periods of sitting
Periodic lifting of up to 40lbs.
Paid time off, paid holidays, firm sponsored events, 401K, flexible spending plan and insurance: health, dental, vision, life, and long-term disability
If you are interested in joining our team, please forward your resume and correspondence indicating full or part-time interest, availability for interview, desired schedule (if part-time), start date, and pay requirements.
We look forward to hearing from you!