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Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Point of Entry AmbassadorCost Center:159051 MFD Reg-Entrance ScreeningScheduled Weekly Hours:4Employee Type:CasualWork Shift:Variable (United States of America)Job Description:JOB SUMMARYThe Point of Entry Ambassador is responsible for providing excellent customer service and enhancing the experience of all patients, visitors, guests and team members who access Marshfield Clinic Health System (MCHS) facilities. This individual provides a welcoming first impression while simultaneously upholding compliance screening and visitor policy standards. The Point of Entry Ambassador will use critical thinking skills to troubleshoot challenges, offer resolutions, demonstrate appropriate empathy for unique circumstances and will reach out to leaders and others as needed to support a positive experience for those entering our facilities. This individual will also communicate and interact effectively with those who enter the facility in a professional and helpful manner.JOB QUALIFICATIONSEDUCATIONFor positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.Minimum Required : Completion of sophomore year in high school.Preferred/Optional: High school diploma or equivalent.EXPERIENCEMinimum Required: NonePreferred/Optional: Health care reception / registration experience and general knowledge of medical terminology.CERTIFICATIONS/LICENSESThe following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.Minimum Required: Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) within three months of hire.Preferred/Optional: Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) at time of hire.Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program .Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.Become a member of the Marshfield Clinic Health System and discover one of the most challenging and rewarding opportunities of your career. We bring together research, education, a children’s hospital, primary care and numerous subspecialties to deliver outstanding health care at the highest level. All at a mid-sized health system right here in Wisconsin – the heart of the United States.We want great people just like you to join our team. Collaborate with colleagues who care about you and your patients or play a supporting role in this growing organization. And, work in a place you can hear yourself think, within a team that supports you and challenges you to grow.It’s not complicated. It’s the next step in a successful career.
