DescriptionWe believe tellers are Community First's essential, front-line ambassadors. As our Teller, your energy for engaging with people, ninja accuracy, and wicked organizational skills will find a great home. Our members are owners of Community First, and employees are too. That's why your passion for providing WOW service will be personally rewarding as you handle cash and perform a high volume of transactions that are critically important to our members. Not sure about banking products and services? We are. You'll receive top-notch training and support, no matter what industry you're joining us from. Service, accuracy, organization - you'll get to do it all in this role as you expand your financial services expertise. If you crave a work environment that has life-friendly hours, a community-centered vibe, and is a place where growing and broadening your skills will be nurtured, we should talk! As our Community First Teller, you will:
Provide exceptional, WOW service to internal and external members
Receive cash and checks for deposit into members accounts
Cash checks for members
Accept loan and credit card payments
Make transactions between accounts as instructed by members
Place proper holds on deposited items for uncollected funds following CFCU policy and procedure
Handle proper disbursement of cashier's checks, money orders, and gift cards
Identify non-negotiable and fraudulent checks to avoid losses for the member and the credit union
Accurately balance and close cash drawer at the end of each business day
Promote, cross-sell, and refer credit union products and services to fulfill member financial needs
An ideal candidate will have a combination of:
A high school diploma or equivalent
At least one year of cash handling experience; previous Teller experience is a plus
Excellent listening ability and verbal communication skills
Familiarity with Microsoft Office suite and web-based software packages
Passion for providing outstanding service to our members
The ability to work hard, find solutions, and have fun
