Medical Operations Coordinator

Expert Institute is looking for a strategic lateral thinker and detail-oriented Coordinator

of Medical Research Operations. In this role, you will play a critical part in supporting

administrative operations, streamlining medical record workflows, maintaining crucial

team resources, and tracking key case metrics. The ideal candidate thrives in a

fast-paced environment, excels at clear communication, and takes initiative in

documenting processes to help our team run smoothly. Ultimately, this role is vital in

ensuring that all medical data is organized, verified, and ready for high-level clinical

and/or legal use.What you’ll do:

Medical Records & Case Workflow Management

● Record Retrieval & Tracking: Acquire medical records/imaging promptly.

● Process Monitoring: Monitor daily and weekly operational reports to

ensure records are moving efficiently through the pipeline and flag

potential bottlenecks.Information & Resource Management

● Team Info Drive Maintenance (Internal): Maintain, organize, and update

the medical team’s shared cloud drive to ensure all reference materials,

templates, and documents are current and easy to navigate.

● Pamphlet & Collateral Updates (External): Regularly review and update

medical team pamphlets, informational handouts, and external collateral to

reflect current services and compliance standards.Training & Process Documentation

○ Guide & Video Creation: Develop comprehensive, easy-to-follow training

guides for administrative workflows.

○ Visual Documentation: Record engaging video walkthroughs (e.g., via

Loom or screen capture software) to supplement written manuals and

assist with onboarding new team members.