Video Conferencing Technical Support Specialist

Video Conferencing Technical Support Specialist

25 Feb 2024
Wisconsin, Milwaukee, 53201 Milwaukee USA

Video Conferencing Technical Support Specialist

Vacancy expired!

Our great Fortune 500 client in Downtown Milwaukee has an immediate opening for a Video conferencing Technical Support Analyst. If you are interested please apply with resume to .

Description:

Accountable for installation, deployment, provisioning, communication, documentation and support of the systems infrastructure, hardware and software in order to support business applications. Deliver services by meeting the strategic objectives of the organization including service management, risk management, and project delivery. Develops backup and recovery strategies and implements them.

Telephony and Meeting Experience Administrator - Accountable for installation, deployment, provisioning, communication, documentation and support of the systems infrastructure, hardware and software in order to support business applications. Deliver services by meeting the strategic objectives of the organization including service management, risk management, and project delivery. Develops backup and recovery strategies and implements them.

Must haves:
• Experience administering Zoom, VOIP solutions, and Meeting Room Equipment
• Solid troubleshooting skills and ability to understand complex relationships between components of multi-tiered applications
• Skilled in customer service
• Understanding of telephony and network protocols (VoIP, SIP, QoS, DHCP, DNS)

Nice to haves:

• A self-starter with strong problem-solving skills.
• Passion to learn new technologies and develop additional skills.
• Willingness to bring new ideas and new ways of solving problems to the team.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

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