Deskside Technician I

Deskside Technician I

01 Dec 2024
Wisconsin, Kenosha-racine, 53401 Kenosha-racine USA

Deskside Technician I

Vacancy expired!




Due to the necessity of frequent face-to-face interactions with our end-users, only candidates who are fully compliant with the COVID-19 vaccination will be considered for this position. By applying for this position, you confirm that you are fully vaccinated for COVID-19 and can provide proof of immunization upon request.

The Deskside Technician will be providing deskside support to end-users on a Single Point of Contact project with focus for our ongoing Asset Refresh Project, and will be located onsite at our client location. You will be a member of a team that interfaces with a support center and a customer IT support team to achieve deliverables supporting the end users. We are looking for an energetic, enthusiastic, highly motivated and organized individual. A strong emphasis is placed on providing a timely resolution to support requests and providing a high level of quality customer service. Ideal candidates should be very self-motivated due to the independent nature and responsibility of the environment. Provide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the NetworkProvide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the Network





Providing installation and upgrading services of hardware and softwareDiagnosing end user system failures and implementing repair solutionsDiagnosing printer and other peripheral device failures and implementing repair solutionsTroubleshooting network devices to ensure connectivity from the PC to the networkSetup and troubleshooting audio/video equipment such as projectors and video conference equipment.

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