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Geek Squad Double Agents are the masters of many skill sets and handle anything from diagnosing and repairing electronic devices to installing major appliances to wiring an entire home entertainment system. As a Double Agent, youâll travel via Geekmobile to the clientâs home and facilitate a seamless client experience by providing a complete solution for their needs. Our Double Agents handle many tasks, including delivery, repair, networking, installation, technical advice and assist with product recommendations and future service appointments. If you enjoy working with clients, are a master of many skills, and enjoy sharing that knowledge with others, join our Geek Squad team today.Responsibilities include:
Delivery, troubleshooting, installation, and repair at clientâs location
Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client products
Provide timely updates to the client and the precinct
Promptly and accurately complete all administrative work
Actively seek opportunities to increase and leverage skills
Support Geek Squad efforts to protect the world, one device at a time Basic Qualifications:
1 year home theater installation/repair or related experience
Appropriate certifications and/or licenses according to state law
21 years of age or more
Current valid driver's license and clear driving record (Double Agents who work exclusively in the Manhattan, New York area are exempt from this requirement)
Lift or maneuver 75 lb. with/without reasonable accommodation and team lift up to 150 lb.
