Title Clerk

Title Clerk

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GENERAL PURPOSE: Provides customer service and performs a variety of title processing functions for the Natrona County Title Department.

PRIMARY DUTIES AND RESPONSIBILITIES:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. lncumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Assists the public, banking institutions, and car dealerships in the processing of vehicle titles.
• Answers incoming calls and provides information to the public regarding vehicle titling and lien filing processes and procedures.
• Processes vehicle titles, lien filings, and lien releases; reviews documentation for accuracy and completeness.
• Collects processing fees and performs daily balancing of cash drawer.
• Conducts vehicle title and lien research and assists in resolving related customer issues.
• Reviews and scans vehicle title documentation and/or security agreements into departmental computer system.
• Participates in proof reading departmental documentation for accuracy as assigned.
• Collects and assists in processing mail for the Department as required.
• Performs other duties as assigned or required.

MINIMUM QUALIFICATIONS:
Education and Experience:
High School Diploma or equivalent, and one year clerical and customer service experience; OR an equivalent combination of education and experience.

Required Knowledge of:

• Principles and practices of vehicle titling.
• Procedures for filing and releasing liens.
• Departmental records and documentation.
• Customer service standards and protocol.

Required Skill in:

• Performing a variety of vehicle title processing functions.
• Responding to inquiries and providing customer service to the public.
• Maintaining accurate departmental records and balancing assigned cash drawer.
• Establishing and maintaining effective working relationships with others.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location