Manager, Solution Delivery Engineering

Manager, Solution Delivery Engineering

25 May 2024
Wyoming, Cheyenne, 82001 Cheyenne USA

Manager, Solution Delivery Engineering

Vacancy expired!

Overview of Job Function: The Solution Delivery Engineer Manager will manage a group of Solution Delivery Architects that design, development, and deliver platforms that interface with various system components to expose functionality and data through APIs. Utilizes proficiency and highly developed skills to work on complex projects. Possesses experience with commonly used software engineering concepts, practices, and procedures. Utilizes current experience and judgment to plan and accomplish goals. Works with customers to gather solution requirements and to conduct training and troubleshooting of enhanced solutions. Principal Duties and Essential Responsibilities: Day to day management of the Solution Delivery Engineering Team

Gathers customer requirements

Works with internal stakeholders to scope solutions based on customer requirements

Designs, implements and tests complex software applications

Leads and participates in Design Reviews

Provides effective communication with geographically distributed team members

Participates in the testing process through test review and analysis, test execution, and certification of software

Escalation point for urgent customer delivery matters

Interacts with customer and internal resources to ensure that specifications are satisfied

Communicates design, reliability and maintenance problems to appropriate internal resources

Builds, and packages custom solutions and deploys on internal and customer test and production environments

A Solution Delivery Engineer Team Lead may function in a Support Role with the following added responsibilities:

Responsible for debugging, troubleshooting and developing technical solutions in the form of software patches related to software and setup errors

Creates workaround solutions when product procedures have failed and ensures issues are resolved in a timely fashion

Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources

Minimum Requirements:

BS in Computer Science, Software Engineering or other related degree

3 years of experience managing or leading solution delivery teams

Minimum of 7 years of experience in software development using an object-oriented programming language

Experience in software development in C#/Microsoft .NET

Experience in application development using Microsoft SQL Server or Oracle Database

Experience developing/consuming SOAP and REST based web services

Familiarity with Windows Services and IIS websites

Familiarity with standard concepts, practices, and procedures within software design and development

Experience in Object Oriented analysis and design

Exceptional analytical and problem-solving skills

Strong time management, written and verbal communication skills

Exceptional attention to detail

Ability to work both independently as well as in a dynamic, distributed team environment

Ability to adhere to strict delivery schedules and successfully manage multiple projects simultaneously

Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations

Preferred Requirements:

5+ years of experience in software development in C#/Microsoft .NET

Strong proficiency in front end development technologies (JavaScript, HTML, CSS)

Experience in real-time or high-performance computing (primarily on Windows server platforms)

Cloud based development experience with Amazon Web Services or similar preferred

Experience with build tools such as Perforce, GitLab CI/CD, Webpack, MSBuild or NPM is a plus

Working knowledge of distributed source control solutions such as Git

Ability to learn third party documentation while designing and writing code based on this documentation as a sole source of information

Knowledge of various Software Development Methodologies and experience in all stages of the software development lifecycle is a plus

General understanding and proven real-world design experience with operating system fundamentals (multi-processing, multi-threading, inter-process communication, disk I/O, network I/O, memory allocation, etc.)

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Job Details

  • ID
    JC41556553
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    Verint Systems, Inc.
  • Date
    2022-05-25
  • Deadline
    2022-07-24
  • Category

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