DISH is a Fortune 250 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service - Sling TV - that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.
Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.
We are driven by curiosity, pride, adventure, and a desire to win - it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.
Opportunity is here. We are DISH.
Job Duties and Responsibilities
Position Summary:
The Broadcast Operations Technician II operates systems and performs technical quality control checks on all selected media within the Master Control environment. A Technician II is part of a team that will monitor, troubleshoot and resolve issues associated with the collection and retransmission of signals in Standard & High Definition. This individual would manage live events as well as server playback of recorded material. The successful candidate will be able to rapidly adapt to changing technology while providing the highest quality of signal to our customers.
Responsibilities:
- Responsible for coordinating live event programming.
- Troubleshoots issues involving signal path, PPV media, programming, and paperwork discrepancies.
- Ingest, encode, transcode and perform technical quality checks on a variety of media.
- Ensures effective communication and service between Master Control and internal and external customers including signal providers and corporate departments.
- Reports, reviews, and determines the impact of outages and recommends or performs preventative and/or corrective actions.
- Is both proactive and reactive to programming discrepancies.
- Prepares discrepancy reports detailing the specifics of outages/issues.
- Maintains Traffic logs and inputs data into established databases.
- Ensures that discrepancies are properly escalated and reported.
- Participates in the development and improvement of training procedures.
- Shift work is required.
Skills, Experience and Requirements
Basic Requirements:
- Ability to read, analyze, and interpret business periodicals and technical procedures.
- Ability to write reports, communicate vital information, and respond to questions from managers and customers.
- Ability to solve practical problems and multitask.
- Ability to communicate effectively via email, telephone, or radio.
Qualifications:
- Associates degree or two years of experience/training in related field or, equivalent combination of education and experience.
Working Conditions:
Working conditions are normal for a 24/7 office environment. Working weekends, evenings, and nights will possibly be required.
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Salary Range
Compensation: $14.47/Hour - $21.00/Hour Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Candidates need to successfully complete a pre-employment screen, which may include a drug test.
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