Account Manager/Customer Service Representative

We are seeking a passionate, self-driven person with a desire to make a difference in people’s lives. To service and support our insurance products to existing clients and new customers.

If you are an energetic professional who doesn't mind wearing multiple hats. Experienced in handling a wide range of administrative and customer service support related tasks. If you are able to work with others or independently and are flexible and enjoy the challenges of a growing business. I encourage you to apply.

Salary Range: $13.00 - $15.00 per month
Benefits

Competitive Pay

Bonus Opportunities

Paid Time Off (PTO)

Weekends Off

Holidays Off

Hands On Training

Responsibilities

• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Handle all incoming claim calls from customers.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Provide exceptional customer service.
• Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

Requirements

• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Great Customer Service Skills.
• Works well with other employees and is a team player with a positive attitude.
• Be able to obtain or currently possess a Property & Casualty insurance license.
• Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
• Ability to obtain or possess an active Life & Health Insurance license.