Level I Technical Support - Help Desk - REMOTE - BS/BA REQUIRED!

Level I Technical Support - Help Desk - REMOTE - BS/BA REQUIRED!

Vacancy expired!

Our globally recognized end client is in need of an Entry Level Helpdesk Support Professional for a 5+ month

CONTRACT opportunity.

Role is 100% REMOTE , work is done in EST (Permanent schedules are included below. During training period candidate will be required to work 8:30 am to 5:00 pm Monday through Friday - there are NO exceptions to the training OR permanent schedule).

Position pays A MAX of $18/hr W2.

All Applicants should have location clearly listed on resume. While position IS remote, only applicants in areas local to position posting will be considered at this time

Position 1: 7a to 330p, Friday through Tuesday. Wednesday and Thursday off

Position 2: 730p to 4p, Thursday through Monday, Tuesday and Wednesday off

Position 3: 12p to 830p, Thursday through Monday, Tuesday and Wednesday off

Position 4: 10a to 630p, Sunday through Thursday, Friday and Saturday off (12 week Temporary position with no opportunity to go permanent)

What You Will Be Doing:

• Fielding and resolving telephone calls, chat and online portal questions from users seeking guidance
• Providing first-tier technical support to assist users with questions and/or issues including those regarding hardware, software, access management, process and procedure, and telecom.

This is NOT a complete list of responsibilities or requirements. Full client job description will be provided upon submittal to end client

What You Need to Bring to the Table:

• Bachelor's Degree in Computer Science or related field
  REQUIRED
• Intermediate level knowledge of Microsoft Office Suite applications, specifically, MS Office Word, Excel, PowerPoint and Outlook is
  REQUIRED
• Experience with SharePoint, Project, Access is
  HIGHLY DESIRED
• Knowledge of desktop Operating Systems W2K, XP, 7, 8. Mac OS
  HIGHLY DESIRED

What are you waiting for? Apply Now!

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Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.