Retention Mentor

Retention Mentor

13 Jul 2020

Retention Mentor

The TRIO/College Success Program is accepting applications for a Retention Mentor at the Northern Wyoming Community College District. The position, under the Director of TRIO will support student success, retention, and progression to graduation. Utilizing an academic mentoring model, the Retention Mentor will conduct individual and group outreach on a regular basis, provide comprehensive support for students, connect students to campus and community resources, monitor and track progress, and maintain communication with TRIO program and institutional faculty and staff. The individual in this position should have the ability to work independently while being part of a team across the college district.

Duration of Position: This is a twelve-month position, contingent on grant funding.

Reports To
CSP PRogram Director


Bachelor’s degree required in education, counseling, higher education, student services, psychology, sociology, or related field.

Master’s degree in student development, education, psychology, sociology, or related field preferred.

Transcripts and background clearances required upon hire

Current driver’s license and willingness to transport students

Individual membership in regional TRIO association required upon hiring

Knowledge, Skills & Abilities


Awareness and knowledge of issues facing minority students, first generation college students and students with limited income attending college

Basic knowledge of college admission, advising, registration, financial aid, policies and procedures

Basic understanding of multi-campus community college systems

Basic understanding of integrated student information database systems

Working knowledge of Microsoft office products

Basic knowledge of TRiO programs


High ethical standards, great communication skills with a wide variety of people, great listening skills, an understanding of financial aid, record keeping and contact logs management

Ability to work with non-traditional, at-risk college students, ability to challenge students to promote growth, ability to create group curriculums based of a proposed topic

Working Conditions/Physical Requirements

Work environment:

Standard Office and classroom working environment, some nights and weekends may be required (for workshops, college visits, or other program events)

Physical requirements:

Ability to lift twenty (20) pounds.

About Northern Wyoming Community College District

Sheridan College is located in historic Sheridan, WY at the foot of the beautiful Big Horn Mountains, minutes away from a variety of outdoor recreational activities. Sheridan is ranked “America’s Top Western Town” by True West magazine and is a vibrant community. Sheridan College is a vital component in the community.

Gillette College is located in Gillette, WY, the county seat of Campbell County. Located midway between the Big Horn Mountains to the West and the Black Hills of South Dakota to the east. Gillette is a growing, family-friendly community and enjoys a very strong economy due to energy-related industries located there.

NWCCD also includes a small campus site in Buffalo, WY.


Two years’ experience working with non-traditional or at-risk populations in the capacity of advising, counseling, education, or mentoring.

Desired Experience:

Experience working with/for a TRiO or Educational Opportunity Programs is preferred.

Having overcome similar barriers and/or come from similar backgrounds to the target population for the TRIO program.

Advising in a higher education setting.

Working with federal/state education grants.

Bilingual/fluency in Spanish

Special Instructions to Applicants

Transcripts will be required and may be attached to your online application documents under “Transcripts” and for additional space, under “Other Documents” or emailed to:

Letters of recommendation are highly recommended and can be attached to your online application documents (up to three letters), or may be sent to Human Resources at

Job Duties

These are the job duties for required of the position.

Percentage of time


Student Recruitment & Retention:

Per grant expectations, identify, screen, select, and interview possible program participants. Individually provide educational services as well as campus/community resources. Independently conduct individual student and group mentor meetings in accordance with program policies using personal discretion as to which intervention method works best for each students’ needs. Work with students to build positive relationships focused on accountability and personal growth. Develop individual education plans, clear career and personal goals. Maintain individual contacts with program participants on an ongoing basis until their college completion. Tutor program participants in areas of personal academic strengths. Provide students with career/transfer guidance for seamless transitions from NWCCD. Plan, conduct, and transport students to visit 4-year university to increase transfer rates Provide students with financial aid understanding, basic financial literacy information, and teach students success financial planning skills. Teach college success strategies, develop lesson plans for multiple courses and workshops. May be asked to teach a for-credit course to support college needs.

Percentage of time


Program Requirements:

Participate in all TRIO/CSP meetings, events, and trainings. Independently Carry out program required and permissible services per grant and program director. Facilitate workshops and other events as needed. Maintain program website, portal page, and other technologies used by the program. Participate in continuous TRIO related professional development.

Percentage of time


Data/Record Keeping:

Manage and maintain accurate, timely, detailed and confidential records and needed paperwork to monitor student progress to success. Generate reports of retention data, student progress, and intervention effectiveness for assigned caseload. Gather individual student retention data to drive institutional policies and efforts.

Percentage of time


Student Advising:

Serve as an academic advisor for individually assigned caseloads. Serve as a liaison with families in navigating the process of higher education. Help students navigate course selection and on-line databases for registration.

Percentage of time


Other duties as assigned

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    Northern Wyoming Community College District
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