Customer Service Reps Needed in Cheyenne, WY - Hiring Now (Cheyenne, WY)

Customer Service Reps Needed in Cheyenne, WY - Hiring Now (Cheyenne, WY)

24 May 2024
Wyoming, Wyoming 00000 Wyoming USA

Customer Service Reps Needed in Cheyenne, WY - Hiring Now (Cheyenne, WY)

Vacancy expired!

Randstad is currently working with a dynamic Fortune 500 organization in efforts to assist them in finding high energy Customer Service Representatives in Cheyenne, WY.

This is a 6 month contract position with opportunity for permanent placement!

Location:

Cheyenne, WY 82009

Start Date:

June 3rd 2019

Hours:

8 hour shift between 7:00AM to 6:00PM Monday-Friday

Pay:

$12.50/hr.

Responsibilities:

Enters information into the Provider Data Management System.

Communicates with providers about ongoing enrollment status in accordance with set policies and procedures.

Contacts providers to obtain missing information and records findings in the Provider Database Management System.

Uses secure web services to complete tasks as defined in the policies and procedures.

Maintains updated knowledge of the Provider Screening and Enrollment project.

Maintains knowledge of contract compliance provisions of the project and meets and/or exceeds those requirements.

Meets and/or exceeds Production and Quality Assurance goals as defined for this position.

Raises issues of concern and/or problems to the attention of the Operations Manager.

Cross-trained to provide back-up support to the Enrollment Specialists or Mail Specialist.

Performs other duties as may be assigned by management.

Requirements:

1 year of customer service experience required

Professional demeanor and positive

High School Diploma and GED required

Willing to submit to background check and drug test

Must be willing to complete the necessary pre-employment assessments in a timely manner

If you are interested in and qualified for this position, please submit a copy of your resume to Kyle.Heuer@Randstadusa.com with "WY CSR" in the subject line. Applicants who do not submit a resume will not be considered for this position.

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