Summary of Position:
The Accounting Specialist is responsible for performing a variety of accounting and administrative tasks, primarily for the Hotel Captain Cook. Responsibilities include managing billing and collections, assisting hotel guests with billing inquiries, and performing reconciliations for hotel and restaurant sales. Additional duties involve cross-training within the Accounting Department, managing inventory for department supplies, and handling phone and mail communications as needed.
Key Responsibilities:
o Manage billing, collections, and renewals for Captain Cook Athletic Club, including processing new member contracts and promotions
o Assist hotel guests in resolving billing disputes and credit card issues
o Investigate and resolve credit card disputes
o Reconcile and audit sales receipts from all restaurant outlets
o Process credit card payments through the property management system and manage deposits from hotel and restaurant outlets
o Crosstrain with accounts payable and accounts receivable desks to provide coverage as needed
o Maintain inventory of Accounting Department supplies
o Handle incoming calls, screening and forwarding as appropriate
o Process and distribute departmental mail
o Perform other duties as assigned by management.
Minimum Education
o High school diploma or equivalent required
Minimum Experience
o Minimum of two to four years of experience in accounting, preferably in credit card processing and accounts payable
Skills/Abilities
o Excellent customer service skills and attention to detail
o Strong proficiency in Microsoft Excel
o Accurate data entry and strong organizational skills
o Ability to work independently and as part of a team
o Strong written and verbal communication skills
o Knowledge of the Squirrel Point of Sale system, Maestro Property Management system, and Shift4 payment gateway preferred but not required
Benefits
o Competitive salary and comprehensive benefits package (health, dental, vision, 401 (k) retirement savings plan, and life insurance coverage)
o Opportunities for professional growth and advancement within the hotel
o Paid Vacation
Application Process
Interested candidates can apply online or apply in person at the Hotel Captain Cook HR office. HR Office hours are Monday through Friday, 8am-4pm.
Candidates must pass a pre-employment drug screening and background check, including a credit check, to be eligible for employment.
The Hotel Captain Cook is committed to diversity and inclusivity in our workplace and is an Equal Opportunity Employer.
