Retail Sales Associate

Retail Sales Associate

05 Mar 2023
Alaska, Anchorage / mat-su, 99501 Anchorage / mat-su USA

Retail Sales Associate

The Retail Sales Associate is accountable for creating and providing an outstanding customer experience that exemplifies the authenticity of Canada Goose. They will execute store functions in relation to operational efficiency and customer experience, while ensuring excellence in all areas and maintaining Canada Goose’s expectations of quality and authenticity.  What You'll Do:Achieve or exceed personal sales targets and productivity standardsContribute to a positive store environment through effective communication and teamworkAttend and participate in all store meetings, events and product knowledge sessionsDemonstrate values and behaviors consistent with Canada Goose’s cultureEnsure an outstanding customer experienceDrive our Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail etc. Contribute to respective location’s Units per Transaction (UPT) by introducing new, underperforming and strategic categoriesDevelop, maintain and drive personal customer relationship management through clienteling and after sale customer engagementLeverage in store elements to provide a memorable customer experienceComply with store operating procedures to minimize store shrink Handle all Point of Sale (POS) transactions in compliance with company standardsSupport in the overall upkeeping of physical store maintenance and standardsEffectively maintain Visual Merchandise directivesEnsure overall accuracy of inventory and proper organization and accessibility of Canada Goose’s productsProcess inbound and outbound shipment, replenishment, damages etc. Support in the overall upkeep of physical store maintenance and standards Let's Talk About You: Minimum 2 years of retail experience, preferably in a customer focused environmentProven track record of successful store operations and sales experiencePrevious experience working in high volume traffic environments for affluent and luxury brandsStrong organizational skills and a keen attention to detailAbility to work efficiently in a fast-paced and team orientated environmentGood understanding of inventory management and point of sale systemsExcellent communication and interpersonal skillsAble to work independently and as part of a teamBasic skills in Microsoft Office, specifically, Word and ExcelBonus points for proficiency in another language Expected hourly range: $18.00 - $20.00 USD per hour

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