The General Manager's primary responsibility is to ensure guest delight, maintain a clean and safe environment for guests and staff, and manage a profitable restaurant. They promote the overall culture and values of Locally Grown Restaurants and maintain the big picture and vision of the restaurant. The GM takes ownership in every detail of the restaurant and sees the restaurant as a whole, while pushing tasks and decisions to department heads, empowering others, inviting input from each person, and sharing ownership and visibility; making each individual feel their work is important and valued. The GM is a leader who is able to build a team of top performers by training and developing skills, providing clear, consistent direction, and recognizing individual and team efforts and contributions.
Operations:Reviews financials daily, weekly, monthly, quarterly, annually in order to maintain a profitable restaurantCreates and manages the overall budget and assigns department budgets accordinglyParticipates in weekly front of house and back of house meetings, and Individual Manager Meetings (IMM) with all department heads, ensuring that tasks/projects coming out of manager meeting are completedWorks with the Office Manager to endure that bills are reviewed and paid in a timely manner, and that payroll is accurate and submitted on timeRegularly performs manager log and email review and follows up on issues to ensure they are resolved; always working to create permanent solutionsEnsures high standards of hygiene, health and safety and makes sure that all areas of the building and property are clean and maintainedCollaborates with the marketing manager on print advertising, internet presence, donations, events, pubic relations and other marketing opportunitiesIs continually exploring new ideas and new concepts to move the restaurant forward financially and organizationally. Pays attention to industry trends and standardsIs able to step in and perform and Front of House position and, ideally and Back of House positionEngages guests and spends time in the Front of House areas whenever possibleEnsures that all guest complaints are dealt with appropriately and in a timely mannerLeads the team by example, knowing when and how to support the staff, and regularly providing meaningful and timely feedback and reinforcementWorks with the management team and department heads to ensure exceptional quality food, drinks and service. Ensures effective, consistent, and ongoing staff trainingIdentifies team members with high potential and develops them into leadersIs knowledgeable about all equipment, electrical and plumbing. Is able to troubleshoot basic issues and knows who to call if the issue cannot be fixed in houseListens to staff feedback and follows through on it to continually improve the working environmentEnsures smooth menu transitions, including menu updating and printing, Fresh Sheet roll outs, website changes, kitchen procedures, etc.Follows standards set by Locally Grown RestaurantsUltimately responsible for everything in the restaurant staff, guests, systems, food and drink quality, equipment, facilities
Snow City Cafe offers a wide variety of benefits, including:
Medical, Dental, and Vision insurance
Flexible Spending Account (medical and childcare accounts available)
Accrued time off with pay
401(k) with employer matching up to 4%Employee Assistance Programs
Dining discounts at South and our sister restaurants (Spenard Roadhouse, South Restaurant + Coffeehouse, Crush Bistro)
Apply in person at the restaurant (1034 W 4th Ave)ORApply Online Here
Snow City Cafe is an Equal Opportunity Employer.