We are looking for front desk receptionist to join our strong front office team in our dental practice. . We as a team constantly seek to improve the level of customer service, efficiencies, and organization of our small, friendly office
RESPONSIBILITIES:
Greet and check in patients.
Coordinate financial agreements for the patient's financial responsibility of dental treatment
Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
Check and respond to voicemails and emails left for the office
Calculate fees for dental treatment
Assist with other office duties as requested or needed
Maintain a full schedule of patients, assist patients with understanding and accepting their clinical diagnosis
Organize referrals to other medical specialists
Dispatch lab work appropriately
Filling insurance claims and track receivables
Maintain a professional reception area
Safeguard patient privacy and confidentiality
QUALIFICATIONS:
Knowledge of dental insurance, including Medicaid
Dental management office experience preferred
Excellent customer service skills
Professionalism and ability to multi-task and work in a fast paced environment
Knowledge of dental terminology, procedures and diagnosis
Knowledge of Dentrix software applications is a plus
Knowledge of general administrative and clerical procedures