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Summary of Position: Provide Aging and Disability Resource Center (ADRC) Services to persons who experience disabilities as well as seniors in Mat-Su Borough
Responsibilities & Duties:
Screen and assess callers to determine the need for assistance and referral
Provide Medicare counseling to individuals
Sign individuals up for Medicare
Navigate through the Medicare system; most of that information is located online
Provide information and referral to people who have disabilities, seniors, family members, and other agencies
Provide assistance with hospital discharges when needed
Provide information individually as requested or in group settings
Provide one-on-one options counseling and assistance to ensure successful linkage to services
Coordinate services with individuals consent
Provide advocacy with individuals to access services
Follow up to see if services were put in place or if more assistance is needed
Document and record services, including length of time to access services
Develop written resource manuals/pamphlets for coverage area and coordinate the distribution of materials
Facilitate, coordinate and provide training events
Promote and publicize ADRC activities and events including information and training events
Attend community events as representative of the ADRC program
Assist with development of forms, and tracking documents
Assist consumers in transition/diversion from institutional care to home environment
Provide public, private, community and other stakeholder presentations regarding the presence of ADRC services available
Complete reports, consumer/caller notes, and other documentation including required ADRC program reports in a timely and thorough manner
Attend state quarterly ADRC Advisory meetings and provide a verbal presentation to the advisory council
Duties will require traveling throughout the borough
Carry out other assignments as required
Skills & Experience Required:
Ability to work independently and with a team
Must have a background in Medicare and know how to navigate the system
Ability to learn quickly and understand Medicares complexity
Ability to work under pressure and meet tight deadlines
Alaska drivers license, vehicle, and insurance
Expertise with computers, including data base management
Bachelors Degree or equivalent experience in health and human services, with experience providing services to seniors and people with disabilities.
Thorough understanding of human services delivery system, including human services systems commonly used by people with disabilities and seniors, and other social service resources as well as state and federal benefits programs
Core Competencies:
Ability to be flexible
Ability to communicate and work well with a variety of individuals
Ability to problem solve situations as they arise
Ability to work well in a team setting
Sense of humor in a variety of situations
Physical demands: Ability to lift up to 50lbs accommodations as needed.
Work environment: Casual office environment. We encourage open and honest communication between team members. The work environment is positive and friendly.
To apply, please submit a letter of interest explaining how your past job and personal experiences would be useful in the job as an ADRC Specialist, and a resume by email to Britney or by mail to 777 N Crusey St A101, Wasilla, AK 99654. Call 907-373-3632 if you have any questions.
