The Ravens Nest Spa is seeking a spa coordinator for our first class private day spa.
Our spa is a unique and cozy setting that sets us apart from the rest.
We create lasting experiences for each client while maintaining a relaxing and positive work environment.
We are looking for a professional to work with us as we continue to grow in the Anchorage spa industry.
The spa coordinator will possess exceptional client relations and communication skills. They will maintain a working knowledge of all spa services, answer questions about the spa and its amenities. Managing the spa schedule throughout the day is also an important part of this position.
The spa coordinator is quick to learn, confident yet humble, positive, service oriented with stellar customer service.
Candidate must have at least 2 years customer service and sales experience and be proficient in Social media marketing and campaigning
Must work at least one day on the weekend.
Employee discounts on retail and spa services. Free spa service worth over $100 once a month
Responsibilities include but are not limited to:
Maintaining a professional presence at the front desk while answering the phone and coordinating appointments
Interacting with clients and giving them a positive experience at the spa.
Ability to open and close spa, checking clients in and out of spa, cash drawer transaction, keeping track of inventory for retail
Perform intake work, taking and processing client data and information
Approach and educate clients on retail recommendations and spa treatments with confidence and knowledge.
Maintain orderliness, cleanliness and presentation of the retail area, spa and sun room. Including daily cleaning and organization tasks.
Run weekly social media posts and campaigns.
Outgoing and fun personality with a positive attitude that promotes wellness and kindness
Excelled in the ability to handle a variety of customer service and administrative tasks.
Must understand and maintain confidentiality in all circumstances.
Punctual, professional and a self-starter that is open to learning
Responsible and reliable
Must have reliable transportation
Professional communication skills, both written and verbal
Experience with Apple products is preferred.
Be proficient in social media marketing and campaigning.
Prior experience in retail, hospitality or salon/spa industry is preferred but not required.
Ravens Nest Spa provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Part-time
Pay: $15.00 - $20.00 per hour. DOE
30%-50% off services and retail
Free spa service once a month