Alaska Textiles, Alaska's largest Flame-Resistant Clothing provider to Alaska's oil workers, is looking for a Front Desk/Customer Service/Data Entry. The perfect candidate will be one that can multitask and work with little supervision. We are a Business-to-Business company so not lots of customer come to the showroom.
Assist customers with questions or concerns in showroom and on the phone.
Trace outbound customer shipments and follow up with the customer via phone and email.
Input customer orders, send replacements and samples.
Handle backorders and revisions for customer orders.
Work as main contact person for Account Managers when they travel.
Provide general administrative support for sales staff.
Assist in warehouse with shipping and receiving when needed.
Recommend products for customers when they come to the showroom.
Take payments for purchases.
Ensuring that customers are satisfied with products and service.
Determining the quickest, most effective ways to answer a client's questions.
Working with the Sales Team and other departments to find appropriate solutions.
Work with suppliers on procurement of merchandise.
This is not a complete list of duties and responsibilities but a general list of what is required.
Computer experience is a plus but not a must.
Monday-Friday 8am-5pm. These are great hours with weekends off.
Alaska Textiles is a great place to work with several long-term employees. If interested, please email, call (907)265-4880 ask for Heidi or stop by our office at 620 West Fireweed Lane.
