Compensation: $20.00-25.00 Per Hour DOE
Employment Type: Full-time
About Us: Arctic Home Living has been selling and servicing hot tubs and water filtration systems in Alaska for decades with locations in Fairbanks, Anchorage and Wasilla. We are an Alaskan Owned & Operated company that prioritizes the safety and well-being of our employees and supports the local communities that support us. Visit us at ArcticHomeLiving.com to learn more!
Benefits:
Medical/Dental/Vision Insurance
PTO and yearly bonuses
401K with 3% company match
Employee discount with Arctic Home Living, Alaska EcoWater and Renewable Energy Systems of Alaska
Excellent growth potential and advancement opportunities
Schedule: 5 days per week with rotating weekends.
Position: We are looking for a full time Service Advisor/Dispatcher at our Fairbanks location. Primary responsibilities are as follows:
Answering phones and troubleshooting technical issues with customers using provided training on hot tubs, spas and water treatment equipment
Scheduling service appointments for customers that maintains efficiency for service techs
Multitasking- Using Evosus/Multitouch Pro software to create estimates quickly and efficiently while on the phone with customers
Handling customer invoices and payments
Resolving customer issues and complaints with tact and great communication skills
Requirements:
Ability to pass a background check
High School Diploma or GED
Great Customer Service Skills
Ability and willingness to learn
Organized and Detail-Oriented
Timely and Reliable
Desired Skills:
Technical / Mechanical Problem Solving
Effective Communication Skills
Knowledge of the local area
Ability to work independently and as part of a team
General computer and typing skills
Typing minimum 40 WPM
Interested? Please submit your resume to this posting or email it to HR@ArcticAK.com
