Location: Fairbanks, AK.
Hours: Full-time, 9:00 am to 5:00 pm
Job Type: Full-time
Compensation: Depends on Experience
Requirements:
- Valid driver's license, reliable and insured vehicle, and okay with driving.
- Excellent communication skills; written, reading, and speaking.
- Willingness to undergo training for the position.
- Strong organizational and multitasking abilities.
- Demonstrate leadership and management skills.
- Proven ability to take initiative.
- Passion for the home care industry and commitment to quality service.
- High school diploma or equivalent (bachelor's degree preferred)
- Previous experience in office coordination or related roles is an advantage
- Proficient in Microsoft Office Suite and other relevant software.
- Ability to adapt to a dynamic and fast-paced work environment.
Responsibilities:
- Oversee day-to-day office operations and ensure a smooth and efficient workflow.
- Perform home visits for client assessments, training, and meet-and-greets.
- Develop and implement care plans in collaboration with families and caregivers.
- Coordinate and manage caregiver schedules, training, and shift coverage.
- Assist with care coordination for clients discharging from hospitals, including arranging transportation for appointments and procedures.
- Manage scheduling for interviews, trainings, meetings, and appointments, including maintaining office calendars.
- Verify hours and schedules for payroll and assist in distributing paychecks.
- Respond promptly and professionally to inquiries via phone, email, and in-person.
- Act as a liaison between clients, caregivers, and management to ensure clear communication and quality care.
- Build and maintain relationships with families, clients, local agencies, and referral partners through community outreach and networking.
- Provide leadership, training, and support to staff, ensuring they are well-equipped to perform their roles.
- Foster a positive, team-oriented, and collaborative work environment.
- Take initiative in identifying and addressing operational challenges, and implement solutions for improved efficiency.
- Demonstrate a genuine passion for the home care industry and a strong commitment to enhancing the lives of clients.
- Willingness to cover emergency shifts when needed.
Schedule:
Monday to Friday
Work Location: In person
