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JOB SUMMARY
The Retail Sales Technician is responsible for retail sales and customer service duties for Browns Hill Quarry (BHQ). The Retail Sales Technician will provide professional services while delivering an excellent customer service experience for our customers.
ESSENTIAL FUNCTIONS
Greet and assist retail customers.
Provide good customer service.
Process invoices, work orders and post cash receipts.
Make accurate, fast cost calculations.
Provide customers with pricing quotes.
Review customer invoicing and statements for accuracy.
Allocate finance charges and mail to customers monthly.
Answer multi-line phone system and direct calls accordingly.
Perform regular aged-receivables customer collections per company protocol.
Schedule delivery work orders and dispatch/communicate with Delivery Driver.
Work in a constant state of alertness and in a safe manner.
Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
KNOWLEDGE, SKILLS & ABILITIES:
Ability to professionally and effectively communicate with employees, business partners, and clients via written and verbal communication methods.
Ability to perform basic math (add, subtract, multiply, divide, find ratios/percentages).
Ability to work independently and work cooperatively with others.
Ability to work with employees, business partners, and customers in a friendly and positive manner.
Knowledgeable with standard computer software, application programs and e-mail.
Typing 40 wpm and 10-key by touch.
Ability to use judgment and discretion.
Ability to handle stressful situations and effectively plan and organize duties to meet deadlines.
Ability to handle multiple tasks simultaneously.
Ability to work with concentration, accuracy, and attention to detail.
Ability to analyze and resolve complex issues, both logical and interpersonal.
Ability to participate in and facilitate group meetings.
Work requires willingness to work a flexible schedule.
Ability to operate a motor vehicle in a safe and efficient manner.
Ability to work in a Native Corporation multi-business environment.
QUALIFICATIONS:
High School Diploma or equivalent required.
Basic knowledge of business computers and standard applications such as MS Office preferred.
Ability to pass a drug, driving record, and background screening.
WORKING CONDITIONS:
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment is typically fast paced and detailed oriented. Work may require occasional weekend and/or evening work.
PHYSICAL/VISUAL/MENTAL/ENVIRONMENTAL DEMANDS:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Effort
Frequently: Sitting, Walking, Talking and Eye/Hand Coordination (Foot)
Visual Acuity
Frequently: Distance Vision and Ability to Adjust Focus
Continuously: Close Vision, Color Vision, Peripheral Vision and Depth Perception
Mental Effort
Frequently: Thinking Analytically, Communication (Verbal/Written), Handling Stress and Emotions, Concentrating on Tasks, Discriminating Colors, Remember Details, Making Decisions, Adjusting to Changes and Examining/Observing Details
Environmental Factors
Frequently: Inside (Hot/Heat, Cold) and Working with Others/Alone
PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and spouses, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g) and Title 42 U.S. Code 2003-2(i).
Additionally, Brice Inc.s policy is to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, Brice Inc.s policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.
REASONABLE ACCOMODATION
It is Brice Inc.s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Others duties may be assigned.
This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.
To apply, please click here: https://calistacorp.hua.hrsmart.com/hr/ats/Posting/view/2815
