This position installs and maintains gas, wood, pellet stoves, fireplaces for all
customers. Fireplace Installation technicians work independently at all job sites to
ensure install or repair completion and customer satisfaction.
Major Responsibilities
■ Self -manage the following on all job sites: installation, maintenance and testing
tasks as required.
■ Unload and load materials and equipment on/off trucks and in/out of job sites on a
regular basis. These products include but are not limited to the following: Pellet,
gas, and wood freestanding and insert units.
■ Possess ability to troubleshoot, test, repair, and service fireplace equipment and
demonstrate expert understanding of clearance and proper installation techniques
and NFI standards and requirements.
■ Safely climb and work off ladders.
■ Must acquire and maintain NFISpecialist Certification in pellet, wood and gas.
Must also complete ongoing manufacturer training.
■ Possess complete understanding of all manufacturers’ install requirements and
venting clearances.
■ Follow company field procedures and protocols at all times.
■ Provide daily detailed Installation reports.
■ Maintain parts and equipment in trucks at all times.
■ Build positive relationships with customers at all times.
■ Operate company vehicles in a safe manner at all times. Technicians must not use
hand held cell phones at any time. Pull over to make calls.
■ Track and organize vehicle maintenance as needed and required.
■ Performs other duties as assigned
Other Requirements
■ Knowledge and understanding of the use of dollies and mechanical fireplace
moving equipment is required.
■ Must be familiar with all ladder safety requirements.
■ Must maintain a valid driving license.
■ Maintain Factory Training Certifications, and attend classes as needed.
■ Fireplace Installer will be held accountable to daily, weekly, and monthly reporting
covering hours worked, installations performed, and proper documentation.
Physical Requirements
■ Walking; Frequent; Flat surfaces from point to point
■ Standing; Constant; All work performed on feet
■ Sitting; None
■ Stooping; Frequent; required for install jobs
■ Reaching; Frequent; To a height of 6 feet
■ Lifting; Frequent; Up to 60 lbs. Must be able to lift up to 25 pounds comfortably
■ Pushing / Pulling; Frequent; Move hand jacks from place to place
■ Carrying; Frequent; Up to 50 lbs., up to 10 feet, occasionally more
Able to climb ladders
