About this role:Wells Fargo is seeking a highly skilled Software Engineering Manager to join our dynamic team and lead the team with the design & development of our next-generation cloud transformation for Contact center technology. Contact Center as a Service (CCaaS) provides a customer the ability to communicate with Wells Fargo to access products & services (inquires, transactions, open new accounts) in the channel and manner they chose.In this role, you will:
Manage, coach, and develop a team of individual contributor engineer roles with low to moderate complexity and less experienced managers who are responsible for building high quality capabilities with modern technology
Ensure adherence to the Banking Platform Architecture, and meeting non-functional requirements with each release
Engage with architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture to enable application migration paths to target architecture; for example, cloud readiness, application modernization and data strategy
Function as the technical representative for the product during cross-team collaborative efforts and planning
Identify and recommend opportunities for driving resolution of technology roadblocks including code, build and deployment while also managing overall software development cycle and security standards
Act as an escalation partner for scrum masters and the teams to make decisions and help remove impediments, obstacles, and friction while encouraging constant learning, experimentation, and continual improvement culture
Build engineering skills side-by-side in the codebase, conduct peer reviews to evaluate quality and solution alignment to technical direction, and guide design, as needed
Interpret, develop, and ensure security, stability, and scalability within functions of technology with low to moderate complexity, as well as identify, manage and mitigate technology and enterprise risk
Collaborate and consult with the Product Managers/Product Owners to drive user satisfaction, influence technology requirements and priorities in the product roadmap, promote innovative and intelligent solutions, generate corporate value and articulate technical strategy while being a solid advocate of agile and DevOps practices
Interact directly with third party vendors and technology service providers
Manage allocation of people and financial resources for technology engineering including career development and performance management for engineers and managers on the team
Hire, mentor and guide talent development of direct reports to build the skills required to effectively design and deliver innovative solutions for the supported product areas/products
Required Qualifications:
4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of Leadership experience
4+ years hands on experience with Web technologies (React, Angular, NoSQL DB)
4+ years of experience with DevOps methodologies, tools like Jira, GitHub, Jenkins, Gradle, SonarQube, CheckMarx, uDeploy and cloud platforms like GCP, PCF and Azure.
3+ years of experience with Microservices design and building scalable cloud native solutions.
Desired Qualifications:
Excellent verbal, written, and interpersonal communication skills and the ability to work collaboratively both internally and externally.
Experienced in quality engineering practices like Unit testing, TDD, Code review, Secure coding practices, Code Quality, Code Coverage, CI/CD.
Deep understanding of Behavior Driven Development methodology.
Experience with public cloud/private cloud services is a plus
Contribute to the overall improvement of software quality by participating in code reviews, design discussions, and process enhancements.
Collaborate with cross-functional teams to ensure timely delivery of high-quality software products.
Demonstrated ability to influence across all organizational levels, particularly senior management.
Banking domain knowledge is a plus.
Job Locations:2600 S Price Rd, Chandler, AZ1525 W W T Harris Blvd, Charlotte NCSalary:$111,100-$197,500 (posted locations)
This position is not eligible for Visa sponsorship.
Hybrid schedule (3 days in office, 2 days remote)
Relocation assistance is not available for this position
Posting End Date:14 Nov 2024Job posting may come down early due to volume of applicants.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.Req Number: R-400123
