Position: Customer Service Agent
Location: Sedona Off-Road Center
145 W SR. 89A
Sedona, AZ 86336
Are you passionate about off-road adventures and providing exceptional customer service? Do you thrive in a fast-paced, outdoor environment? If so, we want you to join our team! No experience in the off-road scene? No problem! Eager to kickstart a new career? We're ready to train the right candidates to thrive in this exciting role.
About Us:
We are a leading UTV rental business in Sedona, offering self-guided tours of the stunning red rock landscapes. Our mission is to create unforgettable experiences for our customers while prioritizing safety and responsible recreation.
Job Responsibilities:
Customer Check-In: Greet customers with a friendly smile, complete rental agreements, and process payments.
Vehicle Instruction: Provide comprehensive safety briefings, demonstrate proper UTV operation, and offer tips for navigating Sedona's trails.
Trail Guidance: Offer recommendations on scenic routes, points of interest, and local attractions.
Problem Solving: Address customer concerns, troubleshoot minor mechanical issues, and ensure a positive experience for all.
General Office Duties: Answer phone calls, and maintain a clean and organized workspace.
Qualifications:
Excellent communication and interpersonal skills.
Passion for outdoor adventure and UTVs.
Strong knowledge of Sedona's trails and attractions.
Valid driver's license with a clean driving record.
Mechanical aptitude is a plus but not required.
Benefits:
Locally owned and operated
Competitive pay, vacation time and bonus opportunities.
Flexible scheduling.
Employee discounts on UTV rentals, 76 gasoline and merchandise.
Work in a fun and exciting environment surrounded by Sedona's natural beauty.
To Apply:
Please submit your resume via email or alternatively you may also stop by our physical location to grab an application.
We look forward to hearing from you!
