Job Title: Guest Ranch Coordinator
Location: Jackpot Ranch, Camp Verde
Job Type: Full-time, Live-in
Job Description
Overview:
We are looking for a dynamic and dedicated Guest Ranch Coordinator to manage and execute a wide range of events while overseeing daily ranch operations, including staff coordination, site monitoring, and guest services. This live-in position is ideal for individuals passionate about hospitality, event planning, and ranch life. The role requires balancing exceptional guest experiences with the day-to-day management of the ranch and its facilities.
Key Responsibilities
Event Planning & Coordination:
Plan and coordinate various events such as equine activities, weddings, corporate retreats, family reunions, and other special occasions.
Collaborate with clients to create event timelines, and layout plans, and coordinate with vendors (e.g., caterers, florists, musicians).
Manage event logistics from setup to breakdown, ensuring smooth and successful execution.
Sales Tours & Business Development:
Meet with potential clients and provide guided tours of the ranch facilities.
Highlight the unique features and benefits of hosting events at the ranch to drive bookings.
Operations & Logistics:
Oversee the maintenance and preparation of event spaces and ranch facilities.
Supervise the setup of tents, chairs, décor, and equipment.
Coordinate event logistics, including parking, shuttles, and crowd management.
Client Relations:
Serve as the primary point of contact for clients, ensuring their needs are met and their vision is realized.
Provide top-tier customer service during events, addressing any challenges professionally and efficiently.
Hospitality & Guest Services:
Ensure that all guests feel welcome and have a memorable experience throughout their stay or event.
Manage guest accommodations, ensuring rooms and facilities are clean, comfortable, and meet expectations.
Offer guided ranch tours or organize outdoor activities such as horseback riding or hiking as part of event packages.
Vendor & Staff Management:
Hire, train, and oversee seasonal or event-specific staff, including maintenance and housekeeping teams, caterers, decorators, and musicians.
Work with staff to prioritize daily tasks and ensure work quality meets ranch standards.
Foster strong relationships with local vendors to guarantee high-quality services for all events.
Ranch Operations & Monitoring:
Oversee the health and well-being of the ranch’s animals, integrating animal care with guest experiences when appropriate.
Participate in hands-on ranch work, including feeding and caring for animals and maintaining ranch grounds.
Monitor construction projects by reviewing ongoing work, providing updates to ownership, and coordinating with vendors as needed.
Conduct regular site monitoring to observe ranch activity and ensure smooth operations throughout the day.
Generate detailed weekly and monthly reports as requested.
Qualifications:
Experience in event planning, hospitality, ranch management, or related fields preferred.
Strong organizational and multitasking skills to manage multiple responsibilities effectively.
Excellent communication and interpersonal skills for working with clients, vendors, and staff.
Ability to perform physically demanding tasks, including setting up equipment and caring for animals.
Willingness to work flexible hours, including weekends and evenings, in a rural, outdoor setting.
Attention to detail and a proactive approach to problem-solving.
Proficiency in using various computer applications, including Zoom, Microsoft Office Suite, accounting software, and customer relationship management (CRM) systems.
Compensation Package:
Competitive Pay: Compensation is dependent on employment type, with additional earning potential through commissions on net sales.
On-Site Housing: Comfortable accommodations with utilities included, allowing you to fully immerse yourself in ranch life.
Exclusive Access: Enjoy ranch amenities and take advantage of opportunities for outdoor recreation in a scenic, serene environment.
This role offers a unique opportunity to live and work in a scenic, rural environment while creating unforgettable experiences for guests. If you have a passion for hospitality, event management, and ranch life, we’d love to hear from you!
